Terms Of Use

TERMS OF SERVICE
Effective Date: 16 July 2025

Welcome to Tenest. These Terms of Service (“Terms”) govern your use of our website and software services provided by Tenest (“we”, “us”, “our”) at www.tenest.co.uk. By accessing or using our services, you agree to be bound by these Terms. If you do not agree, do not use our services.

Eligibility
You must be at least 18 years old and legally able to enter into contracts to use our services.

Accounts
To use some features, you may need to create an account. You agree to provide accurate and current information and to keep your login details secure. You are responsible for any activity under your account.

Subscriptions and Pricing
Some services are provided on a paid subscription basis. Pricing details are available on our website. By subscribing, you authorize us or our payment provider to charge your chosen payment method at the applicable interval.

Free Trials
We may offer free trials. Unless canceled before the trial ends, you will be charged automatically according to the selected plan.

Cancellation and Refunds
You may cancel your subscription at any time through your account. Access continues until the end of the billing cycle. We do not offer partial refunds unless legally required.

Acceptable Use
You agree not to use our services for illegal activities or in ways that may harm or interfere with our systems. Prohibited activities include unauthorized access, scraping, reverse engineering, and distributing malware. We may suspend or terminate your access if you violate these rules.

Intellectual Property
All content, trademarks, and software provided by us are the property of Tenest or our licensors. You may use them only as permitted under these Terms. Reproducing or redistributing our content without permission is prohibited.

Data and Privacy
Your use of our services is governed by our Privacy Policy and Cookie Policy. We comply with the UK General Data Protection Regulation (UK GDPR). You are responsible for the lawful use of any third-party data you process through our services.

Service Availability
We aim for reliable service, but do not guarantee uninterrupted access. We may perform maintenance or updates, which could cause temporary downtime. We are not liable for any resulting losses.

Disclaimers
Our services are provided “as is” and “as available.” We make no warranties about reliability, accuracy, or fitness for a particular purpose. You use the services at your own risk.

Limitation of Liability
To the fullest extent allowed by law, Tenest is not liable for indirect, incidental, or consequential damages, or for lost profits, data, or business. Our total liability is limited to the amount you paid us in the 12 months before the claim.

Indemnity
You agree to indemnify and hold Tenest harmless from claims, damages, and expenses related to your use of the services or your violation of these Terms.

Termination
We may suspend or terminate your access to the services at any time, with or without cause or notice. You may also stop using the services at any time.

Changes to These Terms
We may update these Terms from time to time. Continued use of the services after changes are posted means you accept the new terms.

Governing Law
These Terms are governed by the laws of England and Wales. Any disputes will be handled exclusively in the courts of England and Wales.

Contact
If you have any questions about these Terms, contact us at:

Tenest
www.tenest.co.uk
Email: [email protected]